River Tubing Booking/Cancellation Terms and Conditions
We accept all major credit cards preferably thru PayPal to ensure the security of your credit card details.Upon receiving your payment we will issue a confirmation e-mail detailing your booking.
Cash payment on arrival in Dominica is optional and can be arranged with your reservation contact. A confirmation email will be issued detailing your booking and related costs of your tour.
Notwithstanding the above terms, a minimum deposit is required for group reservations in order to guarantee a booking. E-mail confirmation will be issued upon receipt of the stipulated deposit.
Cancellation and Refunds
All advance payments and deposits made to us are fully refundable providing a cancellation is received within the below-stated period.
100% refund if you cancel your tour up to 12 hours before the event.
100% refund if your tour is canceled by us for safety or other reasons.
100% refund if your ship does not dock in Dominica for whatever reason.
100% refund if you do not show up for your tour due to medical reasons in which case a Ship’s Physician report must be submitted along with your request for refund no later than 14days of your event.
50% refund if you do not show up for your tour (No Show) and refund request is received no later than 14 days of your event.
All refunds will be done in a timely manner and in any event no later than 14 days after receipt of your request for refund.
All our tour vehicles carry Comprehensive insurance to cover vehicular accidents and passenger injury.
Although our tour participants are covered under our Public Liability Insurance, it is not intended as a replacement for your own travel and accident insurance. We strongly advise that you secure your own travel and accident insurance to cover you, your loved ones and your personal belongings while on tour with us.f
All rates quoted on this website are valid from 1st August, 2015 to 31st April, 2016 but are subject to change at our sole discretion without notice. Rates obtained during special promotions remain valid as long as a confirmed booking has been issued by us.